1. Did we communicate with you clearly? Yes, verbal instructions were backed up by email. Project was divided into subprojects and each subproject outlined according to parts needed, estimated labor and timelines with expected endpoints. There were numerous face to face discussions as the project unwound. New options were offered and pointed out on other cars.
2. Did the quality of our work meet your expectations? Quality of work was excellent. Body work and paint were top notch. This included welding of new panels, frame straightening, fitment of new fenders, hood and trunk lid, etc, followed by priming and painting.
3. Did we complete the work within the agreed budget? Yes. No subproject was initiated without me knowing what the budget was for parts, labor, time, etc. Changes were added due to unanticipated problem areas (hidden rust) or improvements (Heidt’s Mustang II rack and pinion steering, 4-wheel disc brakes, 9-inch rear end). The work was not inexpensive, but the quality was worth it and I knew what the costs were ahead of time.
Please provide a brief story regarding your restoration project and your experiences.
I met them at a local car show and was impressed with the quality of work on the cars they had on display. In particular, I was amazed with the custom modifications and improvements that they made to their projects. Besides straightforward restorations, they could do quality restomod work to maintain the classic look of a project, but add safety features like better braking and steering systems as well as improve upon the drivetrain, sound system, interior design, etc. of the factory vehicle. Since I work near their shop, I have visited my project 2-3 times a week to take pictures of the progress, talk with them about work to be done and discuss costs. I also routinely talk with the mechanics and body men about the work. My project is still ongoing because I want all the best stuff done to it and this takes time and money. But I could not be happier with the results to this point. I look forward to finishing up my 67 Mustang and driving and showing it. I would recommend the restoration experts at this shop unequivocally.
Allen Nickols St. Louis, MO 1967 Mustang